Privacy Policy

1. Introduction

HANDAN WOKUAI TRADING CO., LTD. is a computer integrated systems design company. This Privacy Policy has been prepared by the developer and operator known as WoKuai Trade, and it applies to the company, its website and the professional services the company provides. We respect the privacy of every person who visits our website, contacts our workshop, or engages us for a project, and we are committed to handling personal information in a careful, transparent and lawful manner.

The company is registered in China and trades under the name HANDAN WOKUAI TRADING CO., LTD. The registered address is No 14 Jiu An Road, Nanbo Village, Hesha Town, Hanshan District, Handan, 056000, China (CN). You can reach us at info@wokuaitrade.lat or by telephone at +16674304138.

We have written this policy in plain language wherever possible. Where a term has a specific meaning that affects your rights, we explain it in the section where it is used. If anything here is unclear, please contact us and we will be glad to explain it.

2. Scope of This Policy

This policy covers personal information that we collect through our website at https://www.wokuaitrade.lat, through email and telephone communications, through project engagements, and through any other channel where we identify this policy as applying.

This policy does not apply to information that is anonymised or aggregated so that it can no longer reasonably be linked to an individual person. It also does not apply to the practices of third parties whose websites or services you may reach through links on our own site. Those third parties operate under their own privacy notices, and we encourage you to read them before sharing information.

Where we act as a processor or service provider on behalf of a client during a project, the client is responsible for the personal information that it asks us to handle, and our handling is governed by the contract between the client and the company as well as by this policy to the extent it applies.

3. Information We Collect

We collect several categories of personal information, depending on how you interact with us. The categories are described below.

Information you give us directly

When you complete our contact form or write to us, we receive the name you provide, your email address, any subject line you supply, and the content of your message. When you call us, we may receive your telephone number and the details you choose to discuss.

Information collected automatically

When you visit our website, our hosting infrastructure may record technical information such as your internet protocol address, the browser and device type you use, the pages you view, and the date and time of your visit. This information helps us keep the site secure and understand which parts of it are useful.

Information from project engagements

When we work with you on a project, we may receive business contact details, project correspondence, and technical information you share with us about your systems. Where a project requires access to client systems, we handle that access under the terms of the project agreement and we limit it to what the work genuinely needs.

Information we do not seek

We do not ask for and do not wish to receive sensitive personal information that is not necessary for our work. This includes information about health, religious belief, political opinion, trade union membership, biometric data or precise location. If you send such information to us without being asked, we will take reasonable steps to delete it and will not use it for any purpose.

4. How We Collect Information

We collect information in the following ways. First, we collect information that you actively provide, for example when you submit our contact form, send an email, telephone our workshop, or sign a project agreement. Second, we collect technical information automatically when your browser requests pages from our site. Third, we may receive information from a colleague or associate who introduces you to us, in which case we rely on that person having a lawful basis to share your details.

We do not buy personal information from data brokers, and we do not gather information about you from social networks or other third party sources for the purpose of profiling. If we ever wish to obtain information from a new source, we will update this policy and, where required, seek your consent before doing so.

5. Why We Use Personal Information

We use personal information for the following purposes, and we limit each use to what is reasonably necessary for that purpose.

• To respond to enquiries you send through the contact form, by email or by telephone.
• To prepare proposals, estimates and project plans for work you have asked us to consider.
• To deliver, support and administer the services we have agreed to provide.
• To maintain records of our communications and engagements so that we can serve you consistently.
• To protect the security and integrity of our website, systems and communications.
• To comply with legal, accounting and tax obligations that apply to the company.
• To improve our services by understanding which enquiries and topics are most common.

We do not use personal information for purposes that are incompatible with those listed above. If we wish to use information for a new purpose, we will inform you and, where the law requires it, obtain your consent first.

6. Legal Bases for Processing

Where the law requires us to identify a legal basis for processing, we rely on one or more of the following.

Consent. Where you have given clear permission for a specific use, such as subscribing to a newsletter or agreeing to a particular disclosure, we rely on your consent. You may withdraw consent at any time, and withdrawal does not affect processing that already took place.

Contract. Where processing is necessary to prepare or perform an agreement with you, such as delivering a project you have engaged us for, we rely on the performance of that contract.

Legal obligation. Where the law requires us to keep or disclose information, for example for tax or accounting purposes, we rely on our legal obligations.

Legitimate interests. Where processing supports our legitimate interests in operating and improving our business, and those interests are not outweighed by your rights, we rely on legitimate interests. We balance these interests carefully and you may object to processing on this basis as described in the section on your privacy rights.

7. Cookies and Similar Technologies

Our website is designed to work with as little tracking technology as possible. We may use a small number of cookies or similar storage mechanisms that are strictly necessary for the site to function, for example to remember that you have dismissed a notice or to keep a session secure.

We do not use advertising cookies, and we do not permit third party advertising networks to track your activity across other websites through our site. If we introduce analytics that rely on cookies, we will describe the purpose here and, where the law requires it, ask for your consent before the cookies are set.

Most browsers allow you to control cookies through their settings. You can usually block cookies entirely or delete those already stored. Blocking strictly necessary cookies may affect how parts of the site behave, but the core content of the site remains readable without them.

8. How We Share Information

We do not sell personal information, and we do not rent or trade it. We share information only in the limited circumstances described below.

With your direction. We may share information with a named third party when you ask us to do so, for example when you request that we coordinate with your own supplier or advisor.

With service providers. We share information with providers who help us operate, such as hosting, email and accounting providers. These providers act on our instructions and are bound by confidentiality and data protection obligations.

For legal reasons. We may disclose information where we are required to do so by law, by a court order, or by a competent authority, and where disclosure is necessary to protect the rights, safety or property of the company, our clients or the public.

In a business change. If the company is reorganised, merged or transferred, information may be transferred as part of that transaction. In such a case the receiving entity would be bound by this policy or by a policy at least as protective, and we would inform you of any material change.

9. Service Providers and Processors

We rely on a small number of carefully chosen service providers to run our operations. These may include a web hosting provider, an email hosting provider, an accounting service, and providers of the software we use internally to organise projects. Each provider receives only the information it needs to perform its function.

Before engaging a provider that will handle personal information, we assess its approach to security and confidentiality. We put written terms in place that require the provider to protect the information, to process it only for the agreed purpose, and to return or delete it when the arrangement ends. We review these arrangements periodically to confirm that they remain appropriate.

10. International Transfers

The company is based in China, and information we hold is primarily stored and processed in China. Where we work with clients or providers in other countries, information may be transferred across borders as part of normal business communication and service delivery.

When we transfer personal information internationally, we take steps to ensure that it continues to receive an appropriate level of protection. These steps may include contractual commitments from the recipient, the selection of providers with strong data protection practices, and limiting transfers to what is necessary for the relevant purpose.

11. Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. The retention period depends on the type of information and the context in which we received it.

Enquiries that do not lead to a project are generally kept for a period sufficient to answer them and to maintain a record of our communications, after which they are deleted or reduced to anonymised statistics. Information related to a project is kept for the duration of the project and for a further period afterwards to support warranty, accounting and legal obligations. Information that we are required to keep for tax or regulatory reasons is retained for the period the law prescribes.

When information is no longer needed, we delete it securely or irreversibly anonymise it so that it can no longer be associated with an individual.

12. How We Protect Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. These measures include access controls that limit information to people who need it for their work, the use of secure connections for our website, routine software updates, and the separation of development and production environments.

We train the people who handle personal information to treat it with care and to recognise common threats. We also maintain procedures for responding to a suspected data breach, including assessment, containment and notification where the law requires it.

No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details in this policy.

13. Your Privacy Rights

Depending on where you live, you may have some or all of the rights described below. We will honour these rights in accordance with applicable law and we will not discriminate against you for exercising them.

Access. You may ask us to confirm whether we hold personal information about you and to provide a copy of it.

Correction. You may ask us to correct information that is inaccurate or incomplete.

Deletion. You may ask us to delete personal information in circumstances where we no longer have a lawful reason to keep it.

Restriction and objection. You may ask us to restrict how we use your information, or you may object to processing that we base on legitimate interests or on direct marketing.

Portability. Where processing is based on consent or contract and is carried out by automated means, you may ask us to provide your information in a structured, commonly used format, or to transmit it to another organisation where this is technically feasible.

Withdrawal of consent. Where we rely on consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before the withdrawal.

To exercise a right, contact us using the details in this policy. We may need to verify your identity before acting on a request, and we will respond within the period the applicable law allows. If we cannot meet a request in full, we will explain why.

14. Privacy for Children

Our website and services are intended for businesses and professional users. They are not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has provided information to us, please contact us and we will take reasonable steps to delete it promptly.

Where a client project involves information about young people, we handle that information only as instructed by the client and under the strict limits set out in the project agreement and in applicable law.

15. Marketing Communications

We may occasionally send professional updates about our services, our workshop or topics we believe are relevant to people who have contacted us. We send these communications only where we have a lawful basis to do so, and we make it easy to stop receiving them.

Every marketing message we send includes a way to opt out, and you may also contact us at any time to ask that we stop sending such communications. Opting out of marketing does not prevent us from contacting you about an active project, a legal obligation or a security matter, because those communications are necessary for the relationship.

16. Third Party Links and Services

Our website may contain links to third party websites or resources. These links are provided for convenience and for reference. We do not control those third parties and we are not responsible for their privacy practices or their content.

When you follow a link away from our site, the privacy notice of the destination site applies. We encourage you to review that notice before providing any personal information. If you believe that a site we link to handles information in a way that is harmful or unlawful, please tell us and we will reconsider the link.

17. Automated Decision Making

We do not use personal information to make automated decisions that produce legal effects concerning you or that similarly significantly affect you. Decisions about projects, proposals and engagements are made by people, with the benefit of the information you provide.

If in the future we adopt a tool that makes or assists a decision of this kind, we will describe it in this policy, explain the logic involved and the expected consequences, and provide a way for you to request human review where the law grants that right.

18. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, in technology, or in the law. When we make a material change, we will update the date of the policy and, where appropriate, provide a more prominent notice on our website or by direct communication.

We encourage you to review this page periodically so that you remain aware of how we protect personal information. Continued use of our website or services after an update indicates that you have had the opportunity to review the revised policy.

19. How to Contact Us

If you have a question about this policy, a request to exercise a privacy right, or a concern about how we have handled your information, please contact us using the details below. We take privacy concerns seriously and we will investigate every one of them.

If you are not satisfied with our response, you may have the right to complain to a supervisory authority in your country or region. We would appreciate the chance to resolve your concern directly before you take that step.